Privacy Policy | WeHalaal.com

Effective Date: 01 April 2025

WeHalaal.com (“WeHalaal”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect your information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable laws.

By accessing or using our website, mobile site, or related services (collectively the “Platform”), you acknowledge and consent to the practices described in this Privacy Policy.

1. What Information We Collect

We may collect and process the following categories of personal information:

A. Information You Provide Directly

Full Name
Email address
Contact number
Business information (if applying to be listed)
Location or address (for pin placement on the map)
Any messages, reviews, or feedback you submit

B. Information We Collect Automatically

IP Address
Browser type and device
Referring website
Pages viewed and time spent
Location (approximate, via browser or map interaction)

C. Cookies and Tracking Technologies

We use cookies and similar technologies (like web beacons) to enhance your experience. Cookies help us:

Remember your preferences
Analyze traffic patterns
Display relevant content

You can control cookies via your browser settings.

2. Why We Collect Your Information

We collect and use your information for the following purposes:

To provide access to our interactive map and business listings
To respond to inquiries, submissions, and support requests
To communicate with you (e.g. send newsletters or updates if subscribed)
To improve and personalize user experience on our Platform
To maintain security and detect/prevent fraud or misuse
To comply with legal obligations under South African law

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information:

With service providers that help us operate the Platform (e.g. web hosting, analytics tools)
If required by law, court order, or legal process
In the event of a business transfer, merger, or sale (we will notify you if applicable)

Any third-party partners are bound by confidentiality and data protection obligations.

4. How We Store and Protect Your Information

Your personal information is stored securely, and we implement industry-standard security measures, including:

SSL encryption
Access controls and user authentication
Data minimization
Secure third-party platforms (e.g., Wix, POWR)

We retain personal data only as long as necessary to fulfill the purposes outlined, or as required by law.

5. Your Rights Under POPIA

As a South African data subject, you have the right to:

Access your personal information held by us
Request correction or deletion of inaccurate or outdated information
Object to the processing of your information in certain cases
Withdraw consent for marketing communications at any time
Lodge a complaint with the Information Regulator (South Africa)

To exercise these rights, contact us at: [Insert your official contact email]

6. Links to External Websites

Our Platform may include links to third-party websites or tools (e.g., WhatsApp, Google Maps, POWR). We are not responsible for the privacy practices or content of these external sites. Please review their policies before submitting personal information.

7. Children’s Privacy

WeHalaal.com is not intended for use by persons under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, law, or our operations. Updated versions will be posted with a revised “Effective Date.” Continued use of the Platform constitutes acceptance of the updated terms.